Ascension Health Homes receives multiple honors in Best of Home Care
Ascension Health Homes announced today that it received the distinguished 2022 Best of Home Care –Top 100 Leader in Experience Award from Home Care Pulse, the leading firm in experience management for home care. In addition, they received additional honors including Employer of the Year and Provider of the Year for the 3rd year in a row. The Top 100 Leader in Experience Award is the highest recognition awarded by Home Care Pulse and is only awarded to 100 home care businesses in North America. Recipients must consistently rank among the very highest in 10 or more quality metrics. As a Top 100 Leader in Experience Award recipient, Ascension Health Homes is recognized among the very best home care providers participating in the nationwide Home Care Pulse Experience Management Program.
Dedicated to excellent care and quality improvement
This accomplishment demonstrates Ascension Health Homes long-term dedication to excellent care and quality improvement. To qualify for this award, Home Care Pulse interviews 10% of Ascension Health Homes’ clients and caregivers. Over a 12-month period, Ascension Health Homes received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, and more. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the Ascension Health Homes management team set goals to reach the highest level of Experience possible.
“Receiving the multiple awards is a great honor for our team. Our mission is to enrich and enhance the lives of adults and seniors by providing comfort, care and compassion in a residential assisted living setting. These awards confirm we are fulfilling our goals and purpose successfully,” says Nadine Carlson Owner of Ascension Health Homes.
Importance of the awards
The Best of Home Care – Top 100 Leader in Experience Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.
“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Todd Austin, President of Home Care Pulse. “When we see agencies like Ascension Health Homes that have so effectively provided outstanding care and employment experiences, we know we’re on the right track. Ascension Health Homes has worked extremely hard to prioritize high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to show proof of quality to potential clients and caregivers.”
To find out more about Ascension Health Homes’ commitment to experience, please visit www.ascensionhealthafc.com or call 616-259-0061.
- Ascension Health Homes Receives 2022 Best of Home Care® – Top 100 Leader in Experience Award - January 31, 2022
- Senior Care Industry Netcast with Nadine Carlson,Ascension Health Homes in Grand Rapids, MI - February 13, 2021
- Ascension Health Homes Receive 2021 Best of Home Care® – Provider and Employer of Choice Awards - February 2, 2021